Authenticity is crucial in professional services marketing, where the relationship is central to what you are selling. In this episode, Lise Anne Schwartz welcomes Allison Shapira, author of AI for the Authentic Leader, to share tools and strategies for using AI in communications while maintaining a distinct, human voice. They discuss custom chatbots, the journey through Allison’s Authenticity Loop and their shared love for the beleaguered em-dash.


