On this episode of Educated Spaghetti: Marketing Ideas That Stick, Tara Weintritt of Wicker Park Group joins Lise Anne Schwartz to explore why clients love giving feedback and how to set up feedback projects for success.
Tara shares highlights from her LinkedIn series, “It’s Not a Secret, You Just Might Not Be Listening,” and lessons from 20+ years of leading client feedback programs, including:
- Why firms avoid client feedback—and why they shouldn’t
- How to turn bad news into opportunity
- The trend toward multilayered feedback programs
